Investing where it matters
2026 half-year update from Edwina Maloney, Group Executive Platforms
3 minutes
Thank you for the trust you place in North.
With your continued support, we are growing our footprint among advisers and we are proud to be helping you make a real difference to Australians’ retirement futures.
Leaning in and listening
The clear highlight of the year for me was seeing so many new to North advisers at our national roadshow. It was great to get out on the road and see hundreds of advisers across eight locations with North 26, learn more about the pain points you’re facing and how you’re looking to engage more clients and show up differently.
It was also fantastic to hear directly from practices across the country and get the word out there about all the great things we’re doing at North.
What struck me was how consistent the feedback was, and there were three key themes:
- How can I spend more time on the things that matter – such as meeting with more clients
- How can I show up differently for my clients, particularly those who have more complex problems and needs such as preparing for retirement
- What’s going to get you to where you need to go faster – with the latest tech and innovation that will help your practice take the next step and grow.
Those conversations matter because the better we understand what's important to you and your clients, the better we can focus on the things that make a real difference. And you’ll see how unapologetic we are in our focus to invest in the platform and deliver more for you consistently.
This includes reducing the time you and your team spend on admin by bringing more of the advice process together in one place in our new North Interactive Wealth Portal. Calls have been reduced by a third thanks to our enhanced Activity Management feature – and it’s improved processing times by 30 per cent since launch!
Making a real difference with our lifetime solutions
We’re continuing to drive innovation in our managed portfolios offer, which is growing strongly in the market. Our managed portfolios have hit a new record, growing to $28.3 billion in FUM.
We've also continued investing in retirement solutions so you can focus on helping your clients approach retirement with more confidence and clarity. More than $21 billion of members' retirement savings are now invested in AMP's lifetime solutions, including more than $1 billion through MyNorth Lifetime.
At the same time, we've strengthened the foundations of the platform through expanded investment choice and enhanced governance. Your clients must be able to trust that North is a safe home for their savings. And there's more to come.
Market-first innovation
Later this year we're looking to introduce new AI-powered capabilities – a market-first in the advice implementation stage. It’s designed to help advisers work more efficiently, with a pilot launching in September.
This is an exciting piece of work that we are running initially with large practices and rolling out fully in Q4.
Also launching in Q4 is our new group insurance offer that will help advisers support clients across a broader range of financial needs. It transforms North from an investment and retirement platform into a more complete advice ecosystem - helping advisers grow and consolidate client relationships with an offer that combines attractive takeover terms and competitive premiums.
Investing in the future of advice
We're also proud to continue investing in the future of advice through our partnership with Striver, supporting the next generation of advisers entering the profession.
Striver’s annual Brimstone event will take place in Perth on 11 August and Sydney on 15 September and we’d love you to join us. We’re hosting the Sydney event at our QQT office with some great panel discussions and networking to be had on the day.
The advice profession continues to evolve, and so do the expectations of clients. Our commitment is to keep listening, keep improving and keep investing in the things that genuinely help advisers succeed.
Thank you again for your partnership and, just as importantly, your feedback.
Many of this year's enhancements have been shaped by conversations with advisers around the country, and those conversations will continue to guide what comes next.
There's plenty more to come, and I look forward to sharing it with you in the months ahead.
Warm regards,
Edwina Maloney
Group Executive, Platforms, AMP
Important information
® North and MyNorth are trademarks registered to NMMT.
The information on this page has been provided by NMMT Limited ABN 42 058 835 573, AFSL 234653 (NMMT). It contains general advice only, does not take account of your client’s personal objectives, financial situation or needs, and a client should consider whether this information is appropriate for them before making any decisions. It’s important your client consider their circumstances and read the relevant product disclosure statement (PDS), investor directed portfolio guide (IDPS Guide) and target market determination (TMD), available from northonline.com.au or by contacting the North Service Centre on 1800 667 841, before deciding what’s right for them.
MyNorth Investment and North Investment are operated by NMMT. MyNorth Investment Guarantee is issued by National Mutual Funds Management Limited ABN 32 006 787 720, AFSL 234652 (NMFM). MyNorth Super and Pension (including MyNorth Lifetime), MyNorth Super and Pension Guarantee and North Super and Pension are issued by N.M. Superannuation Proprietary Limited (ABN 31 008 428 322, AFSL 234654 (NM Super) as trustee of the Wealth Personal Superannuation and Pension Fund (the Fund) ABN 92 381 911 598. NMMT issues the interests in and is the responsible entity for MyNorth Managed Portfolios. All managed portfolios may not be available across all products on the North platform. All of the products above are referred to collectively as MyNorth Products. The information on this page is provided only for the use of advisers, it is not intended for clients. This page provides a brief overview of some of the benefits of investing in MyNorth Products. The adviser remains responsible for any advice/services they provide to clients including making their own inquiries and ensuring that the advice/services are appropriate and in accordance with all legal requirements.
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