North Protect offers three pathways to insurance cover - helping you support clients whether they're looking for standard cover, cover tailored to their circumstances, or wanting to consolidate existing cover on North.
*Cover is subject to age eligibility, occupational eligibility, minimum account balance, minimum and maximum cover limits (for Tailored cover and Insurance Transfers), underwriting terms (full underwriting for Tailored cover and limited underwriting for Standard cover and Insurance Transfers), benefit limits and other terms and conditions. For full details refer to the relevant MyNorth/North Protect Insurance Guide, the MyNorth/North Super and Pension PDS, and the MyNorth/North Super TMD, available online below, as well as any Significant event notices received by members.
North Protect brings group insurance onto the North platform through considered design and partners chosen to support adviser and client outcomes.
North Protect is underwritten by TAL, an established Australian life insurer. It sits alongside North's existing insurance offering, extending the platform's insurance capability.
North Protect is administered by AGI with portal, phone and email support across the full insurance cover lifecycle with support available through your BDM.
North Protect is an opt-in group insurance offer for MyNorth super members, available exclusively as an advised product. It brings group life, disability and income protection through super onto the North platform alongside investments.
Three pathways: Standard Cover – death or death and TPD (age-based, obtained via three risk-control questions, no full underwriting), Tailored Cover – death or death and TPD and/or Income Protection (fully underwritten, fixed sum insured), and Insurance Transfers -apply to move existing group cover across via three risk-control questions).
Other terms and conditions apply to each pathway.
Eligible clients can apply to transfer the amount of existing group cover to North Protect by answering three risk-control questions and meeting other eligibility requirements*.
North Protect is administered by AGI. Support is available via the AGI portal, phone and email, with further help through the North Service Centre and your BDM.
Register for the AGI portal, where you can generate quotes, submit applications and manage applications for transfers and insurance cover changes online. If you are an existing North user, you can register using your North Platform credentials.
The AGI Portal User Guide walks you through each step.
Claims are assessed by the insurer, with support from AGI as administrator. Death claims begin with notification to North; claims for TPD, terminal illness and income protection are managed through AGI.
For full detail on how claims work, refer to the North Protect Insurance Guide and MyNorth Super and Pension PDS.
Cover amount limits vary by pathway:
(a) Death/TPD - $2 million;
(b) Income protection – lesser of up to 90% of earnings and under $20,000 per month), subject to the total amount of cover under North Protect, after the transfer of cover, not exceeding the maximum cover limits for Tailored Cover.
TPD cover and IP cover ends at 65 and Death cover ends at 70.
Age and occupational eligibility criteria, minimum account balance, cover and benefit limits and other terms and conditions apply - refer to the relevant MyNorth/North Super and Pension PDS, the North Protect Insurance Guide referred to the in the PDS and the Target Market Determination for full detail.
* Refer to the relevant MyNorth/North Super and Pension PDS, the North Protect Insurance Guide referred to the in the PDS and the Target Market Determination for full detail.
Book a call or talk to your Business Development Manager about how North Protect can fit into your practice.
