Service centre

A dedicated contact centre is on hand to assist you in making your interactions with North easier.

✓ Technical support for North Online website
✓ Basic product information, and
✓ Transactions, administration and account maintenance

1800 667 841

Monday to Friday
8:30 am - 7 pm (Sydney time)

Chat for clients

Northchat is an online chat service for clients. The chat function will connect you with a North Service Centre representative to help answer your questions.

Forms & FAQs

Useful forms to make things a little easier 
Frequently asked questions on contributions and deposits, tax reporting, pensions, and dividends and distributions

Identification & verification

Information including lists of acceptable forms of identification, acceptable certifiers and approved accredited translators.


If you’re unhappy with our products or services, we want to know about it. Find out how we can help resolve your complaint.

What you need to know

The information on this page has been provided by NMMT Limited ABN 42 058 835 573, AFSL 234653 (NMMT). It contains general advice only and you should consider whether this information is appropriate for you before making any decisions. It’s important you consider your circumstances and read the relevant product disclosure statement and target market determination, available from or by contacting the North Service Centre on 1800 667 841, before deciding what’s right for you.