With wealth platforms under increased scrutiny, pressure on their investment governance, and plenty of talk regarding choice, we wanted to assure our advisers, and any impacted advisers now looking for a new platform, that as far as North is concerned, we are full steam ahead and business as usual.
As one of the largest wrap platforms in Australia, we offer a wide range of investment options, to cater to a diverse range of needs and, while we support moves across the industry for enhanced regulations and improved governance and standards, we simply don’t believe that reducing investment choice is the solution.
“We are committed to advice. We are committed to managers. We are committed to asset consultants. We’re here to play an important role in helping Australians access advice and get better control of their financial future.” - David Hutchison, General Manager, Managed Portfolios and Investments
A commitment to growth
The failure of the Shield and First Guardian funds had a devastating impact on their members, costing 11,000 Australians some or all of their retirement savings. It’s not something to be taken lightly.
The loss of investor funds is terrible for the members affected. It also affects the overall confidence in the industry. And, in the wake of those failures, the last thing we want to do is damage it further.
At North, we take our responsibility to look after Australian investors and advisers very seriously. Offering flexibility and choice must not come at the cost of compliance and strict governance frameworks. In line with our commitment to safeguarding the retirement savings of our members, we’ll continue to proactively review our menu and look for opportunities to increase our investment menu when appropriate, with quality options in line with the needs of our advisers and ultimately for the benefit of their clients. We need to rebuild confidence in our industry by offering advisers and their clients not only choice, but choice with security.
A commitment to good governance
“We’re not about having the broadest menu, we’re about having a high-quality, focused menu. We’ve got strong governance.” – David Hutchison, General Manager Managed Portfolios and Investments
We take our responsibility to look after investors' hard-earned savings very seriously.
We have a well-resourced internal team of about 30 investment and product professionals, who oversee that governance. They run qualitative and quantitative research on our menu and undertake ongoing monitoring, with an investment review process, just as rigorous ongoing as it is upfront.
Each month, we add and remove investment options based on this high level of governance, and we apply this level of scrutiny to every single product. Whether it’s requested by a professional manager via a managed account or an advisor building their own portfolio, it’s the same filter and the same quality assessment. It’s a part of our own governance process, and it's best practice.
We take our responsibility in managing people's money very seriously, which is why we work so hard to ensure we’re only adding high quality products to our menus that are suitable for our clientele, and that they can feel confident putting their savings into.
“We're not in the business of just putting anything on the menu without a process around it. That's a really important responsibility that we all hold close to our hearts.” – Alexis George, CEO
A commitment to continued improvement
We know investment flexibility is hugely important for advisers and their clients. That’s why we’re so focused on getting the balance right, with strong governance that enables investment managers to execute their investment strategies assessed with reasonable speed.
We might not always get that balance right as we ensure we seek high quality, but we’re always looking for ways to improve, and our process will continue to evolve.
What we won’t do, however, is step back from the strong governance we already have in place or step back from our commitment to offering advisers and their clients, innovative products and choice.
A commitment to the industry, choice and security
We have a thriving financial services industry, and active Australian equities and fund managers are a large part of that. It's not just important that we have choice for the investors and advisers, but for the continued health of the industry. Removing options not only minimises choice, but it also negatively impacts the industry.
At North, we’re committed, not just to the platform market, but to superannuation and the advice industry as a whole, who we believe, do a really important job in driving great investment outcomes for your clients.
We have hundreds of high quality investment options available, across our three menus, Grow, Select and Choice, as well as MyNorth Lifetime, award-winning retirement accounts that, on average, allow advisers to give their clients a 60% increase in their retirement income1.
With an easy-to-use platform, North is powered by AI and backed by a dedicated support team to ensure the onboarding process is simple and easy. They can help train your staff on how to use the platform and assist you in integrating your business. You can hear our CEO, Alexis George in conversation with Group Executive, Platforms, Edwina Maloney, and our General Manager, Managed Portfolios and Investments, David Hutchison discuss this further in our recent webinar ‘When the Forward Thinking has disappeared, consider the better way for advisers’ here.
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Important information
1 The 60% more on average in retirement income is based on analysis done in May 2025 by North. We observed the retirement income of over 250 members holding MyNorth Lifetime accounts against the retirement income of MyNorth Allocated Pension members who didn’t hold a MyNorth Lifetime account. We looked at retirement income that members received from MyNorth Lifetime, MyNorth Allocated Pension, and our estimate of members’ eligible Centrelink entitlements with and without MyNorth Lifetime. Actual outcomes may vary for each individual due to a variety of factors and there is no guarantee that your client will achieve the average 60% outcome shown. All Centrelink and tax information is based on North’s understanding of the applicable legislation and is subject to change. This information is provided only for the use of financial advisers, it is not intended for clients. Financial advisers remain responsible for all advice provided to their clients including making their own inquiries and ensuring that advice (including any potential investment in MyNorth Lifetime) is appropriate. Financial advisers must not attribute any advice to North norsuggest that North is the author of any part of that advice.
2 MyNorth Lifetime was awarded the Best Fund: Lifetime Product of the Year, 2025 and 2024. North was awarded the Advised Product of the Year, 2025, Innovation Best Fund 2023 by Chant West.
This has been provided by NMMT and is current as at 30 October 2025. It contains general advice only, does not take account of your client’s personal objectives, financial situation or needs, and a client should consider whether this information is appropriate for them before making any decisions. It’s important your client consider their circumstances and read the MyNorth Super & Pension (including MyNorth Lifetime) Product Disclosure statement (PDS) and target market determination (TMD), available from northonline.com.au or by contacting the North Service Centre on 1800 667 841, before deciding what’s right for them. MyNorth Super and Pension (including MyNorth Lifetime) is issued by N.M. Superannuation Proprietary Limited (ABN 31 008 428 322, AFSL 234654 (NM Super) as trustee of the Wealth Personal Superannuation and Pension Fund (the Fund) ABN 92 381 911 598. This information is provided only for the use of advisers, it is not intended for clients. You can read the Financial Services Guide online for more information, including the fees and benefits that companies related to NM Super and their representatives may receive in relation to products and services provided.
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