From 25 March 2024, North’s online withdrawal process was improved to ensure your clients are not in a negative cash position after the withdrawal is finalised. You will now be required to nominate specific investments for us to sell down if:
- the automatic sell instructions are not sufficient to meet the withdrawal amount; or
- a withdrawal is greater than 80% of the investment options plus cash.
The online withdrawal functionality in North remains the primary and quickest option for you to process withdrawal requests.
More information
To find out more, please contact your Business Development Manager.
Improvements to the Death Benefit process
23 April 2024 We’re notifying clients and advisers that we’re making some important improvements to our Death Benefit nomination and payment processes, to make it easier to make a death benefit nomination and allow for quicker payment of claims where there isn’t a valid nomination. The changes will also provide further certainty around claims. Read more
Significant Event Notice to clients - May
23 April 2024 We’re writing to all North clients between 6-31 May 2024 via a Significant Event Notice (SEN) to let them know we’re making updates to some Terms and Conditions, related to their account. Read more
Four ways North’s new interactive client reporting can transform your reviews
22 April 2024 Alongside one of the strongest platform integrated ROA capabilities, and innovative features like North’s risk profiles, we’ve now introduced an all-new interactive client review tool. And it’s making a real difference for advisers. Read moreWhat you need to know
This article has been provided by NMMT Limited ABN 42 058 835 573, AFSL No. 234653 (NMMT) for professional adviser use only and is general in nature. The adviser remains responsible for any advice/services they provide to clients using this information, including making their own inquiries and ensuring that the advice/services are appropriate and in accordance with all legal requirements.
It’s important a person considers their circumstances and reads the relevant product disclosure statement and/or investor directed portfolio services guide and target market determination, available from northonline.com.au or by contacting the North Service Centre on 1800 667 841, before deciding what’s right for them. Any general tax information provided is intended as a guide only and is based on our general understanding of taxation laws current at the date of publication. It’s not intended to be a substitute for specialised taxation advice or an assessment of liabilities, obligations or entitlements that arise, or could arise, under taxation law, and we recommend that advice be obtained from a registered tax agent / tax professional before deciding to act on the information provided. Information in this article is subject to change without notice.